FAQs

How to search for products?


Search for products by entering the product name or keyword in the search bar at the top of any page. Try to enter a general description. The more keywords you use, the less you will get products in the results page. When you find a product that interests you, simply click on the product name or product image for more details.

How are the shipping costs calculated?

The shipping costs are calculated according to the shipping method (air, sea or land) and the weight / volume of the product. Different transport companies have different rates, so it's best to check and compare which is the most affordable and economical.

What is buyer protection?

The protection of the buyer is a set of guarantees that allows buyers to buy with confidence on our site.

You are protected when:

The item you ordered did not arrive within the time limit set by the seller.
The item you received was not as described.
The item you received that was guaranteed to be genuine was wrong.